Our booking system is very easy to use, but if you do have any problems with booking an event, please let us know.
Please note that full payment is required on booking. tickets are non-refundable however, if you need to cancel, please let us know and we will try and accommodate you for a different session. Please note that the general admission fees below are for children. Accompanying adults do not need to pay.
PLEASE DO NOT USE THIS BOOKINGS PAGE TO BOOK THE BABY AREA. PLEASE CONTACT US VIA OUR WEBSITE / FACEBOOK.
For some reason, no matter how much we have tried to fix it, the page seems to freeze on some mobiles at the quantity page.
When you go onto our booking page, If you refresh the page, it will then allow you to freely scroll up and down to see the available time slots.
For soft play sessions, ONLY the quantity of the child can be adjusted at this stage to how many will be at your table. DO NOT ADJUST THE QUANTITY HERE FOR THE GROTTO AS THE SLOT IS FOR 1 FAMILY ONLY, it will not show availability if you change it to more than 1.
When booking a grotto time slot, when you click sign up, the booking will automatically add the charge for one child, it will then give you the option to add on any EXTRA CHILDREN up to 4 extras ( you just need to tick the box for how many you need)
Then just double check the total at check out before making payment.
IF you come across any problem tonight on the website for grotto spaces, please just book the slot you wish, to get it confirmed, we can always adjust at a later time, then just pop us a message to adjust it.
The slots won’t be held, while you await us to answer any questions and you would risk losing your potential slot. Once the time is gone and the slot is booked we can not override someone else’s booking, so space would be lost as the site works on a first-come first-served basis.
For party bookings, please contact us.